Before, hiring specialists to analyze business data entailed costs that only large companies could afford. This was one of the reasons why small- and medium-sized businesses (SMBs) were hesitant to implement business intelligence (BI). But times have changed.

Cloud computing has certainly made it easier to work from anywhere, but remote work still comes with a unique set of challenges.

Some employees find it difficult to communicate with colleagues and clients online, while others struggle to be productive and maintain a healthy work-life balance.

As a business owner, you know that gaining and growing a solid base of loyal customers is crucial to the success of your venture. Therefore, the effectiveness and reliability of your customer relationship management (CRM) system will determine how far your company will go.