WAWA Hacked: Offering Free Credit Monitoring

WAWA, the popular convenience store that burst onto the scene in Orlando in 2012, now has well over 100 stores spanning the state of Florida has suffered a cybersecurity breach. WAWA is scheduled to open an additional eleven Florida stores in the Spring of 2020.

They announced the breach on December 19, 2019. According to a company statement, Malware has been running in its system since March 4 and was present in most stores by April 22, 2019. Among the information collected was cardholder names, including credit and debit card numbers and expiration dates.

In a statement from WAWA:

“I want to reassure you that you will not be responsible for any fraudulent charges on your payment cards related to this incident, as described in the detailed information below. Please review this entire letter carefully to learn about the resources Wawa is providing and the steps you should take now to protect your information.

I apologize deeply to all of you, our friends and neighbors, for this incident. You are my top priority and are critically important to all of the nearly 37,000 associates at Wawa. We take this special relationship with you and the protection of your information very seriously. I can assure you that throughout this process, everyone at Wawa has followed our longstanding values and has worked quickly and diligently to address this issue and inform our customers as quickly as possible.”

What Should You Do?

If you have any questions, WAWA has set up a toll-free number (1-844-386-9559) to answer any questions that you might have. 

WAWA is offering free credit monitoring and reporting through Experian Identity Works https://www.wawa.com/alerts/data-security

Review your payment card statements. 

Order a credit report. As a U.S. resident, you are entitled to one free credit report a year from each of the three nationwide consumer reporting agencies. To order your free credit report, visit www.annualcreditreport.com or call toll-free at 1-877-322-8228.

Read the full report at WAWA’s website. 

Every WAWA store has potentially been affected by this breach. If you frequent WAWA in any of the Orlando, Winter Garden, Clermont, or Central Florida locations, you should take appropriate precautions.